Vocollect Enables New Voice Markets Through Launch Of Easy-To-Use VoiceWorld Suite
PITTSBURGH and NICE, FRANCE (18 May 2009) – Vocollect, Inc., the world leader in voice solutions for mobile workers, has today announced VoiceWorld Suite, a fully configurable suite of software products and tools that allow for easier development of voice applications suitable for multiple market segments. Businesses increasingly look to voice to help them achieve greater accuracy, increased productivity and efficiency gains. Vocollect’s VoiceWorld Suite will make it easier for more partners and customers to tap into Vocollect’s best practices for deploying voice applications.
VoiceWorld Suite will allow Vocollect’s network of resellers and customers across the globe to rapidly create new and modify existing voice applications that enable the creation of scalable, reliable and industrial strength voice systems. The Suite comprises existing and new applications and will continue to be developed to ensure users always have access to the best-in-breed voice solutions.
Joe Pajer, president of Vocollect, Inc.’s supply chain business, said, “The opportunities for voice are vast and we’ve only just begun to penetrate this market worldwide. Now, with a single source for voice implementation, VoiceWorld Suite empowers our reseller partners and customers to extend the use of voice, based on Vocollect’s best practices, throughout the global distribution center (DC)/warehouse environment and across the extended supply chain.”
VoiceWorld Suite is composed of four key elements:
Enterprise Voice Connectors – Provide direct-oriented (VoiceDirect) and middleware (VoiceLink) interfaces to map work assignments from WMS, ERP, SCM, IM and TMS systems to the mobile computing device. VoiceWeaver provides a native interface to the SAP Netweaver WM and EWM solutions.
Vocollect VoiceConsole – Centralizes management activities for voice-enabled workforces and their devices.
Vocollect VoiceClient – Currently supporting 26 languages, it provides market-leading accuracy through noise-tolerant voice recognition and speech output for end-user mobile devices.
Development Tools – Including TaskBuilder and VoiceArtisan – provide a robust and consistent environment for the development of voice applications, enabling resellers and customers to create new or modify existing voice applications without needing voice-specific expertise or proprietary development programmers.
A wide range of Industrial Mobile Devices run applications from VoiceWorld Suite including: the Vocollect Talkman Series (T5, T5m and T2x), as well as devices from other manufacturers including the Psion Teklogix Workabout Pro Speech, Intermec CK3, LXE MX7 and HX2, and the Motorola MC9090 and WT4000 series.
Vocollect has deployed its offerings to 5,000 customer sites with more than 250,000 end users in over two decades of operation. “There are benefits of Vocollect Voice the whole way down the supply chain,” said Jim McCafferty, distribution general manager for major United Kingdom retailer WHSmith. “In addition to accuracy and productivity increases, there have been significant improvements in quality control, replenishment and store shrink rates. But it is the productivity increases that I have been most impressed with – and the almost immediate return on investment,” he said.
For more information about VoiceWorld Suite from Vocollect, call 412-349-2515.
Vocollect, Inc. is the number one provider of voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance through voice. Every day Vocollect enables over 250,000 workers worldwide to distribute more than $2 billion dollars’ worth of goods from distribution centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and channel partner experts support Vocollect Voice offerings in 55 countries and in 26 languages. Vocollect VoiceWorld Suite integrates with all major WMS and ERP systems, including SAP, and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com.
Vocollect®, Vocollect Voice®, Talkman®, VoiceConsole®, VoiceClient®, VoiceDirect®, VoiceLink®, TaskBuilder®, VoiceArtisan™, VoiceWeaver™ and VoiceWorld Suite™ are trademarks of Vocollect, Inc. All rights reserved.
SAP, SAP NetWeaver® and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serve informational purposes only. National product specifications may vary.